Slow Reopening June 1st

Slow Reopening June 1st

Seattle Massage Pro is slowly reopening on June 1st on a limited availability. Schedule online to reserve your spot now.

Changes to Protocol

We will be implementing some changes to make the reopening process as safe as possible while still being able to provide care to clients. The list will be updated as necessary, so check back, but as of right now, these are the current changes made to massage appointment protocol on Masks, Arrival Time and Procedure, Facility Changes, Cleaning Protocol, Payments, Medical Necessity Referrals

Masks

We have ordered masks, for purchase or borrowing, but they haven’t arrived as of this email. Please bring your own mask and wear it throughout the time in the facility, including during your massage. You may remove it inside the sauna and float rooms, but in any space shared with another person, such as a massage room, main lobby area, and hallways, please keep it on. We thank you for your understanding.

Arrival Time

We request that you arrive at the start time to your appointment, and not more than 5 minutes before, to avoid multiple people in the facility at a time. We will not have anyone waiting or using the waiting and lounge areas. This means no self-serve tea and water, but you can still request if to-go for after your appointment. You may wait outside off the sidewalk near the planters until 5 minutes before the time of your appointment, at which the door will be unlocked and you may enter. Upon entering, immediately use the hand sanitizer and remove your shoes. A sanitized plastic bin will be provided for you to keep your personal belongings in throughout your appointment so they aren’t placed on surfaces.

Facility Changes

We are working to minimize things that used to be around the space, including self-serve tea and water station, magazines, neck rests, decorative pillows, pens and paper, and unnecessary decorations sitting out able to be touched. It will look a little scarce for these next few months, but that is a good thing. We’re embracing minimalism to stay safe and clean.

Cleaning Protocol

We are always meticulous with our cleaning, but it has been stepped up with response to Covid-19, and may continue to change as new information is discovered every day on efficacy and processes. Our typical disinfectant is hydrogen peroxide for the equipment (tables, face cradles, bolsters, pillows, tools), soap and hot water on the lotion/oil bottles, sheets and towels washed in hot with detergent, and knobs, handles, faucets, wiped with alcohol wipes. The change is in the frequency of the handles and doorknobs. It has been changed from multiple times per day to after each person who’s touched them. Every person always has a completely fresh and clean set of sheets, including the top blanket, so that hasn’t changed. We have added the air sanitizer and increased frequency of washing rugs.  

Payments

To minimize exposure time with one another and the unnecessary touching of objects by multiple people, we will be using the online payment system. If you’d like to use a different card other than the one reserved, that is fine, just read the numbers off to us at checkout and we’ll update the payment method. You may want to consider purchasing a package deal at this time to save time and money in the checkout process.

Medical Necessity Referrals

Although it’s not mandated since all massage therapy is healthcare, the WA Department of Health has requested that the only massages be deemed medically necessary until Phase 2 begins. This means if you have a medical reason for your appointment, please have your doctor email (relax@seattlemassagepro.com) or fax (206-922-2053) a referral to our team so we can record it in your chart for medical necessity. This will help us stay in compliance with their requests.

Thank you for patience and understanding in implementing these temporary changes and we REALLY can’t wait to see you all soon! This information is likely to change as conditions and requests from officials change, so we thank you for your patience in working through this time and being flexible. Stay safe!

Spring flowers outside of Seattle Massage Pro in Madison Valley.